Deputy General Manager

Thomas Cook India Limited; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Thomas Cook India Limited in Mumbai seeks a dynamic professional to drive revenue on a project basis, support sales, ensure compliance, manage product development and vendor relations, and design corporate itineraries tailored to client needs.

The role includes converting queries, negotiating with vendors to win business and improve profitability, researching innovative products, training frontline staff, and maintaining relationships with transporters, hotels, airlines and other local agencies.

Responsibilities

• Achieve set revenue targets on a project basis and optimize cost.
• Support Sales and team to maximize conversions.
• Ensure adherence to the compliance requirements defined by the Company.
• Handle process quality management, product development and vendor management.
• Design and formulate itineraries for corporate clientele tailored to their needs.
• Convert queries into bookings and revenue.
• Negotiate with vendors/suppliers to win business and improve profitability on acquired business.
• Research and develop innovative products and train frontline staff on them.
• Build and maintain healthy relationships with transporters, hotels, airlines and other local agencies.
• Ensure timely closure of tasks related to projects.
• Maintain data, generate reports and dashboards for periodic reviews (Sr. Managers/TLs only).

Job description

1. Achieve set revenue targets on a project basis and optimize cost

2. Support Sales and work as a team to maximize conversions

3. Ensure adherence to the compliance requirements as defined by the Company

5. Process quality management, Product development and Vendor management

6. Design and formulate itineraries for corporate clientele customized to their requirements

7. Conversion of queries

8. Negotiating with Vendors/suppliers to win business and also to increase profitability on an acquire business

9. Research and develop innovative products then training the frontline on the same

10. Built and maintain healthy relationship with transporters, hotels, airlines and other local agencies

11. Timely closure of tasks related to the project

12. Maintain data, make reports and dashboards for periodic reviews (applicable for Sr. Managers/TLs only)