Department Manager - BPC

Think9 Consumer Technologies; New Delhi; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Think9 Consumer Technologies in Delhi is seeking a BPC Department Manager to lead the beauty category across skincare, makeup, and haircare. You will drive consultations, demos, product trials and build a strong advisor team.

You will own category sales, manage testers and hygiene, and collaborate with brand partners for activations and launches while ensuring stock, promotions and expiry are managed efficiently.

Qualifications

• 4-6 years in beauty retail experience, with skincare/makeup/haircare knowledge.
• Hands-on coaching and customer service focus.
• Strong operational discipline and hygiene protocols.

Responsibilities

• Sales & Engagement: Own category sales, grow average bill value and repeat customers through consultative selling.
• Team Performance: Lead a team of beauty advisors and makeup experts; ensure they are trained, groomed, and target-driven.
• Product & Trial Management: Maintain hygiene of testers, sampling activities, and ensure correct regime-based recommendations.
• Brand Partnerships: Collaborate with brand partners for activations, new launches, and training.
• Operations & Stock: Track inventory, expiry, and plan for timely replenishment and promotions.

Skills

Deep category knowledge

Team coaching

Customer service

Retail sales targets

Job description

Reporting To

Store Manager

Experience

4-6 years in beauty retail, with knowledge of skincare/makeup/haircare

Role Overview

The BPC Department Manager is the business custodian for all beauty brands and services in the store. You are expected to lead the category by driving consultations, demos, product trials, and building a strong advisor team.

Key Responsibilities

• Sales & Engagement: Own category sales, grow average bill value and repeat customers through consultative selling.
• Team Performance: Lead a team of beauty advisors and makeup experts; ensure they are trained, groomed, and target-driven.
• Product & Trial Management: Maintain hygiene of testers, sampling activities, and ensure correct regime-based recommendation practices.
• Brand Partnerships: Collaborate with brand partners for activations, new launches, and training.
• Operations & Stock: Track inventory, expiry, and plan for timely replenishment and promotions.

You Bring

• Deep category knowledge and love for beauty & skincare
• Hands-on approach to team coaching and customer service
• Strong operational discipline and attention to hygiene protocols
• Experience in handling beauty sales targets in a retail environment