Department Manager – Beauty & Personal Care (BPC)

Broadway Career Page; Mumbai; Vor Ort; INR 900.000 - 1.200.000; Vollzeit

Zusammenfassung

Broadway in Mumbai is seeking a Department Manager – Beauty & Personal Care to lead the category, guide a team of beauty advisors and ensure exceptional customer experiences.

You will drive consultations, product demos, manage stock, and partner with brands for launches, promotions, and training. The role requires 4–8 years in beauty retail and a hands-on coaching style.

Strong hygiene practices and target-driven performance are essential to sustain category growth.

Qualifikationen

• 4–8 years in beauty retail with knowledge of skincare, makeup and haircare.
• Hands-on approach to coaching and customer service.
• Strong operational discipline and hygiene awareness.

Aufgaben

• Own category sales and drive average basket value through consultative selling.
• Lead a team of beauty advisors and makeup experts; ensure training and target achievement.
• Maintain testers' hygiene, manage sampling activities, and ensure regime-based recommendations.
• Collaborate with brand partners for activations, launches and training.
• Track inventory, expiry and plan replenishment and promotions.

Kenntnisse

Beauty retail knowledge

Team coaching

Consultative selling

Customer service

Inventory discipline

Jobbeschreibung

Department Manager – Beauty & Personal Care (BPC)

4 to 8 Years

Full-Time

Reporting To: Store Manager

Experience: 4–8 years in beauty retail, with knowledge of skincare/makeup/haircare

Role Overview:

The BPC Department Manager is the business custodian for all beauty brands and services in the store. You are expected to lead the category by driving consultations, demos, product trials, and building a strong advisor team.

Key Responsibilities:

• Sales & Engagement: Own category sales, grow average bill value and repeat customers through consultative selling.
• Team Performance: Lead a team of beauty advisors and makeup experts; ensure they are trained, groomed, and target-driven.
• Product & Trial Management: Maintain hygiene of testers, sampling activities, and ensure correct regime-based recommendation practices.
• Brand Partnerships: Collaborate with brand partners for activations, new launches, and training.
• Operations & Stock: Track inventory, expiry, and plan for timely replenishment and promotions.

You Bring:

• Deep category knowledge and love for beauty & skincare
• Hands-on approach to team coaching and customer service
• Strong operational discipline and attention to hygiene protocols
• Experience in handling beauty sales targets in a retail environment