Department Manager – Beauty & Personal Care (BPC)

Broadway; Maharashtra; On-site; INR 600,000 - 900,000; Full time

Job summary

Broadway in Pune seeks a BPC Department Manager to lead beauty brands and services in-store. You will drive consultations, demos, and product trials while building a high-performing advisor team.

The role emphasizes category leadership, handling brand activations, and maintaining tester hygiene. Strong sales targets experience is required for success in this position.

Qualifications

• 4–8 years in beauty retail, with knowledge of skincare/makeup/haircare.
• Hands-on approach to team coaching and customer service.
• Strong operational discipline and attention to hygiene protocols.
• Experience in handling beauty sales targets in a retail environment.

Responsibilities

• Own category sales and drive growth through consultative selling.
• Lead a team of beauty advisors and makeup experts; ensure training and performance.
• Maintain hygiene of testers, manage sampling activities and make regime-based recommendations.
• Collaborate with brand partners for activations, launches and training.
• Track inventory, expiry and plan replenishments and promotions.

Skills

Beauty knowledge

Team coaching

Operations discipline

Sales targets

Job description

Location: Pune

Reporting To: Store Manager

Experience: 4-8 years in beauty retail, with knowledge of skincare/makeup/haircare

Role Overview

The BPC Department Manager is the business custodian for all beauty brands and services in the store. You are expected to lead the category by driving consultations, demos, product trials, and building a strong advisor team.

Key Responsibilities

• Sales & Engagement: Own category sales, grow average bill value and repeat customers through consultative selling.
• Team Performance: Lead a team of beauty advisors and makeup experts; ensure they are trained, groomed, and target-driven.
• Product & Trial Management: Maintain hygiene of testers, sampling activities, and ensure correct regime-based recommendation practices.
• Brand Partnerships: Collaborate with brand partners for activations, new launches, and training.
• Operations & Stock: Track inventory, expiry, and plan for timely replenishment and promotions.

You Bring

• Deep category knowledge and love for beauty & skincare
• Hands-on approach to team coaching and customer service
• Strong operational discipline and attention to hygiene protocols
• Experience in handling beauty sales targets in a retail environment