Department Manager

Shoppers Stop; Thane; Presencial; INR 156.000 - 246.000; Jornada completa

Descripción de la vacante

Shoppers Stop is seeking a store floor associate to manage floor plans, ensure updated planograms, maintain floor presentation, and coordinate with departments for upkeep. You will focus on boosting conversion and stockturn while upholding compelling visual merchandising.

The role requires effective manpower allocation, on-floor and till coverage, training inputs for the team, excellent customer service, and collaboration to align Visual Merchandise with sales plans.

Responsabilidades

• Floor set up and planogram communication to ensure updated, approved layouts and floor presentation compliance.
• Manpower allocation and ensuring manpower availability on the floor and at cash tills, plus training inputs for team effectiveness.
• Inventory management including procurement/display of fast movers, adherence to inventory control processes, and shrinkage control.
• Customer service management including assisting customers, seeking feedback, and relaying feedback for improvements.
• Setting and achieving sales objectives focused on private brands, developing and communicating plans to meet targets, and monitoring progress.
• Increasing loyalty by enrolling first citizen programs and benchmarking against competition.

Descripción del empleo

Primary Responsibilities:

• Floor set up a) Plannogram Communication To ensure availability of updated and approved Plannogramb) Floor presentation compliance c) Communicating, maintaining and replenishing the VM Plan.d) Coordination with concerned departments for upkeep and maintenance of the floor.e) Boost Conversionf) Improve Stockturnsg) Section wise Manpower allocation as requiredh) Customer Retentioni) Align Visual Merchandise to Sales plans to boost sales
  
• Manpower Effectiveness a) Effective allocation of manpower through team roasters. b) Ensuring manpower availability on the floor and cash tills at all times.c) Communication of all updates wrt product, process, offers to the teamd) Providing valid training inputs for effectiveness of the team in the current role and to prepare them for future roles.
  
• Inventory Management a) Strategizing procurement and display of fast movers.b) Ensuring all processes wrt inventory control is adhered to at all times. c) Timely closure of PICS as per schedule.d) Tracking and controlling shrinkage.
  
• Customer Service a) Customer assistance managementb) Seeking feedback activelyc) Active interface with the customers and detailed feedbacks to be taken for area of improvement.
  
• Setting and achieving the sales objectives a) Focus on maximisation of Private brands sales. b) Developing sales plan to achieve the targetsc) Communicating the plan and targetsd) Monitoring of the targetse) Feedback to Merchandisers
  
• Increasing Loyalty Base a) Maximizing the first citizen enrollments
  Competition Surveya) Awareness about the new trends to benchmark competition vis vis SSL.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.