Department Manager

Metro Cash Carry (Reliance); Nashik District; On-site; INR 350,000 - 500,000; Full time

Job summary

Metro Cash Carry (Reliance) in Nashik is seeking a department supervisor to oversee daily operations, floor walks, replenishment, and adherence to SOPs.

You will coordinate with sales, OM, and suppliers, implement display standards, review expiry and sales trackers, and drive monthly and weekly targets while monitoring NPS and shrinkage.

Responsibilities

• Daily briefings with the team, floor walks and ensuring replenishment
• Ensuring Updated Rail Cards and signage are present for all the articles
• Ensuring planogram implementation & cleanliness in the department
• Coordinate with sales team for institutional sales and daily sales review
• Coordinate with OM & Replenishment team to optimize product mix
• Coordinate with suppliers for gap articles and promotional articles
• Monitoring and keeping shrinkage below target limits
• Monitoring stock correction and updating on MMS
• Reviewing expiry report, seasonal display images and sales trackers
• Ensuring operational SOPs are followed diligently
• Weekly stock maintenance, conducting PI, and expiry check
• Framing weekly & weekend sales plan based on targets
• Ordering Pricing – Display – Liquidation of seasonal articles
• Conducting NPS huddle and monitoring NPS scores
• Monthly sales review, shrinkage review and plan for Non high value sales
• Achieving sales target month on month & annually for the department
• Ensuring EBITA, NPS targets are achieved and meeting BSC parameters

Job description

Role & responsibilities

• Daily briefings with the team, floor walks and ensuring replenishment
• Ensuring Updated Rail Cards and signage are present for all the articles
• Ensuring planogram implementation & cleanliness in the department
• Coordinate with sales team for institutional sales and daily sales review
• Coordinate with OM & Replenishment team to optimize product mix
• Coordinate with suppliers for gap articles and promotional articles
• Monitoring and keeping shrinkage below target limits
• Monitoring stock correction and updating on MMS
• Reviewing expiry report, seasonal display images and sales trackers
• Ensuring operational SOPs are followed diligently
• Weekly stock maintenance, conducting PI, and expiry check
• Framing weekly & weekend sales plan based on targets
• Ordering Pricing – Display – Liquidation of seasonal articles
• Conducting NPS huddle and monitoring NPS scores
• Monthly sales review, shrinkage review and plan for Non high value sales
• Achieving sales target month on month & annually for the department

Ensuring EBITA, NPS targets are achieved and meeting BSC parameters