Department Manager

Shoppers Stop; Jaipur; On-site; INR 300,000 - 520,000; Full time

Job summary

Shoppers Stop in Jaipur is seeking an experienced retail leader to manage a sales team and execute the store plan. You will drive daily operations, ensure stock placement per planogram, and deliver excellent customer service to meet targets.

The role requires at least 2 years of team handling in retail, with a Graduate or MBA qualification and strong communication and training skills to develop staff and monitor performance.

Qualifications

• Minimum 2 years of team handling experience, preferably in retail.
• A Graduate or MBA qualification is required.
• Strong leadership, communication and training abilities.

Responsibilities

• Set and achieve the sales objectives for the store.
• Develop, communicate and monitor sales plans to reach targets.
• Ensure floor is set as per planogram and merchandise is stocked.
• Maintain manpower availability and supervise staff.
• Provide feedback to merchandiser and assist in merchandising plans.
• Monitor top styles and inventory, track shrinkage, and ensure customer service.
• Lead, develop and train subordinates; identify training needs.
• Carry out competition surveys and maintain visual merchandising standards.

Skills

Team Management

Sales Planning

Customer Service

Merchandise Handling

Inventory Management

Staff Training

Competition Analysis

Shrinkage Control

Education

Graduate

MBA

Job description

Experience: Minimum 2 Years of Team Handling experience, preferably retail.

Education: Graduate/MBA

• Set & Achieve the sales objective
• Develop, Communicate & Monitor sales plan to achieve the targets
• Ensure Floor is set as per Planogram
• Ensure manpower availability at all times
• Ensure merchandise is stacked properly for customers at all times
• Communicate, maintain, replenish the Visual Merchandise plan
• Inventory Management - Track top 5 styles in every sub department
• Provide feedback to merchandiser
• Ensure prompt customer service
• Team Management
• Team Development
• Identify training and Development Needs of Subordinates
• Competition Survey
• Shrinkage Control