Department Manager - apparel

Reliance Retail; South Goa District, North Goa; On-site; INR 420,000 - 700,000; Full time

Job summary

Reliance Retail is seeking an experienced Store Operations Manager to lead daily store activities including opening/closing, cash handling, and inventory management. You will oversee floor management to maintain visual merchandising standards and a clean, organized store environment.

You will supervise sales teams, coach customer service skills, address performance issues, and conduct regular stock takes with shrinkage control.

Qualifications

• Experience in retail operations and store management.
• Strong inventory management and stock control knowledge.
• Good communication and team supervision abilities.
• Ability to analyze data and identify improvement opportunities.

Responsibilities

• Manage daily store operations including opening/closing, cash handling, and inventory management.
• Oversee floor management ensuring visual merchandising standards and a clean store environment.
• Supervise sales team, coach customer service, and address performance issues.
• Conduct regular stock takes and implement shrinkage control measures.
• Ensure compliance with loss prevention, safety, and security procedures.

Job description

Roles and Responsibilities

• Manage daily store operations, including opening/closing procedures, cash handling, and inventory management.
• Oversee floor management, ensuring visual merchandising standards are met and maintaining a clean and organized store environment.
• Supervise sales team members to achieve sales targets, provide coaching on customer service skills, and address performance issues.
• Conduct regular stock takes to ensure accuracy of inventory records and implement effective shrinkage control measures.
• Ensure compliance with company policies regarding loss prevention, safety protocols, and security procedures.

Desired Candidate Profile

• 2-4 years of experience in retail operations or related field (apparel industry preferred).
• Strong knowledge of retail operations principles, including inventory management, stock control, and visual merchandising.
• Excellent communication skills for effective supervision of sales teams and customer interactions.
• Ability to analyze data to identify trends and areas for improvement in store performance.