Delivery Operations Specialist

Accenture; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Accenture Bengaluru is seeking Delivery Operations Specialist with 7–11 years in Territory and Quota Planning or Sales Operations. You will lead planning cycles, govern processes, and mentor a team while collaborating with global sales teams.

Proficiency in Excel, Salesforce, Power BI, and Tableau is required. The role emphasizes complex planning, stakeholder management, and readiness activities to ensure accurate, compliant outputs and continuous improvement.

Qualifications

• Bachelor's degree or equivalent graduation.
• 7 to 11 years of experience in Territory and Quota Planning or Sales Operations.
• Experience supporting global sales organizations across multiple regions.
• Strong experience managing complex planning operations independently.
• Proficiency in Excel, Salesforce CRM, Power BI, Tableau.

Responsibilities

• Lead Territory and Quota Planning operations with governance and SLA compliance.
• Manage territory planning, quota allocation, account segmentation, rebalancing, and scenario modelling.
• Validate planning outputs, resolve exceptions, ensure data integrity and compliance.
• Support client reviews, planning workshops, governance activities, and cross-functional initiatives.
• Drive process improvements, automation, AI adoption, and SOP maintenance.
• Provide guidance and training for analysts and associates.
• Oversee readiness activities and Day One support.

Skills

Territory Planning Ops

Quota Planning

Sales Ops

Advanced Excel

Salesforce CRM

Power BI/Tableau

Stakeholder Management

Team Leadership

Process Improvement

AI in Planning

Education

Any Graduation

Tools

Salesforce CRM

Power BI

Tableau

Excel

Anaplan/Xactly/Varicent

Job description

Skill required:

Partner Onboarding & Enablement - Oral Communications

Designation:

Delivery Operations Specialist

Qualifications:

Any Graduation

Years of Experience:

7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

• Serve as the subject matter expert for Territory and Quota Planning operations within the Account Management function. Lead complex planning initiatives, support annual and in year planning cycles, mentor team members, ensure planning accuracy and governance, and act as the escalation point for complex operational challenges.
• Strong stakeholder management and communication skills
• Guide usage of AI enabled planning tools, validate recommendations, manage exceptions, and provide feedback for continuous enhancement
• Bachelor s Degree or equivalent graduation
• 7 to 10 years of experience in Territory and Quota Planning or Sales Operations
• Experience supporting global sales organizations across multiple regions
• Strong experience managing complex planning operations independently
• Assist leadership with workload balancing and operational planning
• Promote adherence to governance requirements and quality standards
• Supervise productivity, quality, skill development, and performance management for team members
• Oversee readiness activities including communication distribution, checklist completion, and Day One support readiness
• Proficiency in Excel, Salesforce CRM, Power BI, Tableau,

What are we looking for?

• Mandatory Skills
• Territory and Quota Planning Operations
• Territory Design and Rebalancing
• Quota Allocation and Management
• Account Segmentation and Coverage Planning
• Sales Operations and Planning Expertise
• Scenario Modelling and Data Analysis
• Planning Governance and Compliance
• Advanced Excel and Data Management
• Salesforce CRM Proficiency
• Power BI and Tableau Reporting
• Stakeholder Management
• Problem Solving and Decision Making
• Readiness Planning and Execution
• Team Leadership and Performance Management
• Process Improvement and Operational Excellence

Roles and Responsibilities:

• Lead Territory and Quota Planning operations, ensuring planning accuracy, governance, SLA compliance, and successful execution of annual and in year planning cycles while serving as the team SME and escalation point.
• Responsibilities
• Manage territory planning, quota allocation, account segmentation, territory rebalancing, and scenario modelling
• Validate planning outputs, resolve exceptions, and ensure quality, compliance, and data integrity
• Support client reviews, planning workshops, governance activities, and cross functional planning initiatives
• Drive process improvements, automation, AI adoption, and maintenance of SOPs and knowledge repositories
• Provide guidance, coaching, onboarding, and workload support for analysts and associates
• Monitor team performance, productivity, quality standards, and readiness activities including communication and Day One support
• Oversee use of AI enabled planning tools, validate recommendations, manage exceptions, and provide continuous improvement feedback
• Mandatory Skills
• Territory and Quota Planning Operations
• Territory Design and Rebalancing
• Quota Allocation and Management
• Account Segmentation and Coverage Planning
• Sales Operations and Planning Expertise
• Scenario Modelling and Data Analysis
• Planning Governance and Compliance
• Advanced Excel and Data Management
• Salesforce CRM Proficiency
• Power BI and Tableau Reporting
• Stakeholder Management
• Problem Solving and Decision Making
• Readiness Planning and Execution
• Team Leadership and Performance Management
• Process Improvement and Operational Excellence
• AI Enabled Planning Operations
• Good to Have Skills
• Lean Six Sigma Yellow Belt
• Annual GTM Planning Experience
• AI Enabled Planning Tools Exposure
• Knowledge of Anaplan, Xactly Connect, or Varicent
• Process Documentation and SOP Development
• Cross Functional Planning Collaboration
• Automation and Workflow
• Any Graduation

Important Notice

We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at [e-mail] immediately.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.