Delivery Manager

NovelVista Learning Solutions Pvt. Ltd.; Pune District; On-site; INR 1,200,000 - 2,200,000; Full time

Job summary

NovelVista Learning Solutions Pvt. Ltd. is seeking a seasoned professional to manage trainer sourcing and end-to-end delivery within an EdTech environment.

You will coordinate materials, logistics, and trainer travel, ensuring a smooth delivery process for diverse programs. Responsibilities include onboarding SMEs, negotiating contracts, liaising with clients and participants, and maintaining strong vendor relationships.

Qualifications

• 5+ years in trainer sourcing and delivery management in EdTech.
• Bachelor's in Education, HR, Business Management or related field; Master's preferred.
• Strong PM, stakeholder and vendor management experience.

Responsibilities

• Deliver end-to-end training programs including materials, logistics, and trainer travel/stay bookings.
• Identify, onboard SMEs and trainers; build trainer pool and negotiate contracts.
• Liaise between trainers, clients, and participants; manage vendor relationships.
• Lead delivery from scoping to execution; ensure on-time, on-budget delivery.
• Track trainer performance, learner feedback, course outcomes, and reporting.

Skills

Project management

Detail orientation

Problem-solving

Working under pressure

Communication

Email writing

Education

Bachelor's degree in Education, HR, Business Management or related field

Master's degree preferred

Tools

MS Teams

MS Office

LMS

Task management tools

Job description

Experience: 5+ years in trainer sourcing and delivery management in an EdTech environment

Education: Bachelor's in Education, HR, Business Management or related field (Master's preferred)

Key Responsibilities:

• Delivery & Operations: Manage end-to-end delivery of training programs, including materials, logistics, and trainer travel/stay bookings.
• Trainer Sourcing: Identify, evaluate, and onboard SMEs and trainers across domains; build a strong trainer pool and negotiate fees, contracts, and engagement terms.
• Stakeholder Management: Act as liaison between trainers, internal teams, clients, and participants; manage vendor and supplier relationships.
• Project Management: Lead delivery from scoping to execution, ensuring on-time, on-budget delivery with high customer satisfaction.
• Data & Reporting: Track trainer performance, learner feedback, participant results, and course outcomes to drive improvements.
• Customer Support: Ensure smooth client and participant onboarding and post-delivery support.
• Quality & Compliance: Ensure adherence to procurement and delivery policies; manage trainer contracts, payment schedules, and compliance.
• Budget & Cost Control: Monitor expenses and identify cost savings without compromising quality.

Requirements:

Strong project management, detail orientation, problem-solving, and ability to work under pressure; proficiency in MS Teams, MS Office, task management tools, and LMS; excellent communication and email writing skills.