Delivery Manager

Opkey; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Opkey in Bengaluru, India is seeking an experienced Delivery Manager with 11+ years of IT experience and a strong background in ERP or Workday implementations, with Automation Testing expertise. You will lead end-to-end project delivery for enterprise applications and drive customer satisfaction.

You will manage cross‑functional teams, oversee testing strategy, CI/CD integration, and governance, while mentoring project managers and QA leads to ensure on-time, on-budget deliveries.

Qualifications

• 11+ years of IT experience with 4+ years in Delivery/Program Management.

Responsibilities

• Lead end‑to‑end delivery of ERP or Workday implementation projects.
• Manage multiple implementation and testing projects, ensuring delivery within scope, budget, timeline, and quality standards.
• Oversee automation testing strategy, planning, execution, and reporting across ERP/Workday implementations.
• Collaborate with clients, business stakeholders, and internal teams to define project scope, testing approach, and delivery milestones.
• Manage project planning, resource allocation, risk mitigation, issue resolution, and project governance.
• Lead cross‑functional teams including Functional Consultants, Technical Consultants, Automation Test Engineers, QA Leads, and Project Managers.
• Ensure implementation of best practices in test automation, CI/CD integration, defect management, and quality assurance.
• Drive customer satisfaction by proactively managing project risks, escalations, and stakeholder communication.
• Support pre‑sales activities including solution estimation, project planning, and delivery proposals.
• Mentor and guide project managers, QA leads, and automation teams.

Skills

Delivery management

ERP/Workday

Automation testing

Stakeholder management

Global delivery

Tools

Opkey

Selenium

Tosca

UFT

Playwright

JIRA

Azure DevOps

Jenkins

Job description

Job Summary

We are seeking an experienced Delivery Manager with 11+ years of IT experience and a strong background in ERP or Workday implementation along with Automation Testing. The ideal candidate will lead end-to-end project delivery, manage cross‑functional teams, drive testing and quality assurance initiatives, and ensure successful implementation of enterprise applications while maintaining high customer satisfaction.

Key Responsibilities

• Lead end‑to‑end delivery of ERP or Workday implementation projects.
• Manage multiple implementation and testing projects, ensuring delivery within scope, budget, timeline, and quality standards.
• Oversee automation testing strategy, planning, execution, and reporting across ERP/Workday implementations.
• Collaborate with clients, business stakeholders, and internal teams to define project scope, testing approach, and delivery milestones.
• Manage project planning, resource allocation, risk mitigation, issue resolution, and project governance.
• Lead cross‑functional teams including Functional Consultants, Technical Consultants, Automation Test Engineers, QA Leads, and Project Managers.
• Ensure implementation of best practices in test automation, CI/CD integration, defect management, and quality assurance.
• Drive customer satisfaction by proactively managing project risks, escalations, and stakeholder communication.
• Support pre‑sales activities including solution estimation, project planning, and delivery proposals.
• Mentor and guide project managers, QA leads, and automation teams.

Required Skills

• 11+ years of IT experience with 4+ years in Delivery/Program Management.
• Strong experience managing ERP (Oracle Fusion, SAP, Microsoft Dynamics, etc.) or Workday implementation projects.
• Hands‑on experience managing Automation Testing for enterprise applications.
• Experience with automation tools such as Opkey, Selenium, Tosca, UFT, Playwright, or similar.
• Good understanding of ERP business processes and implementation lifecycle.
• Experience managing Agile, Waterfall, or Hybrid delivery models.
• Strong stakeholder management, client communication, and leadership skills.
• Experience managing global delivery teams and offshore/onshore coordination.
• Knowledge of test management, defect tracking, and CI/CD tools (JIRA, Azure DevOps, Jenkins, etc.) is preferred.