Dc Manager

bigbasket; Pimpri-Chinchwad; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

BigBasket in India is seeking a DC Manager to lead end-to-end distribution center operations, overseeing inbound and outbound flows, inventory accuracy, and safety compliance across a large warehouse workforce. The role emphasizes leadership, process discipline and cross-functional collaboration to deliver service targets.

Applicants should have 10+ years in warehouse or distribution center operations, hands-on experience with WMS and SAP/Oracle, and strong analytical, planning, problem-solving

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field.
• 10+ years of experience in warehouse, fulfillment center, or distribution center operations in ecommerce/retail/logistics.
• Hands-on experience with WMS and ERP platforms such as SAP or Oracle.
• Strong understanding of inventory management, stock reconciliation, warehouse processes and order fulfillment.
• Proven experience leading large warehouse teams and managing shift-based operations.
• Excellent analytical, planning, problem-solving and decision-making skills.
• Experience in MIS reporting, KPI monitoring, audits, compliance and inventory control.
• Good understanding of warehouse safety, loss prevention, and operational best practices.

Responsibilities

• Manage end-to-end distribution center operations including inbound, outbound, inventory and logistics.
• Ensure accurate inventory through regular cycle counts, stock audits, reconciliations and TI/TO monitoring.
• Monitor inventory levels, stock movements, damages, expiries, shrinkage and pilferage; drive corrective actions.
• Maintain warehouse layouts and planograms to optimize storage utilization and efficiency.
• Lead, coach and manage a large warehouse workforce up to 100 employees with staffing, shifts and performance management.
• Conduct staff interviews, training sessions and continuous skill development programs.
• Drive inventory accuracy and ensure compliance with SOPs, audits and safety standards.
• Prepare and present MIS reports, dashboards and operational reviews for leadership.
• Monitor KPIs like inventory accuracy, order fulfillment, productivity and stock loss.
• Conduct internal audits, fraud assessments and compliance reviews with preventive controls.
• Collaborate with Supply Chain, Finance, Procurement and cross-functional teams for smooth warehouse operations.

Skills

Analytical skills

Planning skills

Problem solving

Decision making

Stakeholder management

Communication

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field

Tools

Warehouse Management Systems (WMS)

ERP platforms such as SAP or Oracle

Job description

DC Manager

About BigBasket

At BigBasket, we're redefining how India shops for groceries. As the country's pioneering online grocery platform and a part of the Tata Group, we continue to lead the industry with our technology-driven supply chain and 10-minute delivery network across 100+ cities.

We're looking for passionate operations leaders who thrive in fast-paced environments and can drive operational excellence, inventory accuracy, and customer satisfaction.

Key Responsibilities

• Manage end-to-end distribution center operations, including inbound, outbound, inventory, and logistics.
• Ensure accurate inventory through regular cycle counts, stock audits, reconciliations, and Transfer In/Transfer Out (TI/TO) monitoring.
• Monitor inventory levels, stock movements, damages, expiries, shrinkage, and pilferage while driving corrective actions.
• Maintain warehouse layouts and planograms to optimize storage utilization and operational efficiency.
• Lead, coach, and manage a large warehouse workforce (up to 100 employees), including manpower planning, shift scheduling, performance management, and onboarding.
• Conduct staff interviews, training sessions, and continuous skill development programs.
• Drive inventory accuracy and ensure compliance with warehouse SOPs, audit requirements, and safety standards.
• Prepare and present daily, weekly, and monthly MIS reports, dashboards, and operational reviews for leadership.
• Monitor key warehouse KPIs, including inventory accuracy, order fulfillment, productivity, stock loss, and service levels.
• Conduct internal audits, fraud assessments, and compliance reviews while implementing preventive controls.
• Maintain accurate asset records, perform reconciliations, and ensure periodic verification.
• Collaborate closely with Supply Chain, Finance, Procurement, Operations, and other cross-functional teams to ensure smooth warehouse operations.

What We're Looking For

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 10+ years of experience in warehouse, fulfillment center, or distribution center operations, preferably in e-commerce, retail, FMCG, or logistics.
• Hands-on experience with Warehouse Management Systems (WMS) and ERP platforms such as SAP or Oracle.
• Strong understanding of inventory management, stock reconciliation, warehouse processes, and order fulfillment.
• Proven experience leading large warehouse teams and managing shift-based operations.
• Excellent analytical, planning, problem-solving, and decision-making skills.
• Experience in MIS reporting, KPI monitoring, audits, compliance, and inventory control.
• Good understanding of warehouse safety, loss prevention, and operational best practices.
• Strong communication and stakeholder management skills with the ability to work across cross-functional teams.

This version is cleaner, avoids repetition, and is better suited for job portals like LinkedIn or Naukri while preserving all the essential responsibilities and qualifications.