Customer Support -Supply Chain Operations

Layam; Delhi; On-site; INR 350,000 - 480,000; Full time

Job summary

Layam is seeking a capable professional in Delhi to manage order processing, billing, and dispatch coordination. The role involves maintaining stock reports and monthly MIS vs physical audits, and coordinating with transporters for timely shipments and vehicle arrangements.

You will also handle sub-distributor accounts, monitor payments from customers and transporters, and ensure smooth warehouse operations with accurate invoice verification.

Qualifications

• Experience in end-to-end order processing, billing and dispatch coordination across locations.
• Proficient in maintaining daily stock reports and conducting monthly MIS vs physical audits.
• Ability to coordinate with transporters, manage sub-distributor accounts and payments.

Responsibilities

• Handling order management, billing and dispatch coordination
• Maintaining daily stock reports and monthly reconciliation (MIS vs physical audit)
• Coordinating with transporters for timely shipments and vehicle arrangements
• Managing sub-distributor accounts (orders, dispatches, payments)
• Following up on customer payments and transporter payments
• Ensuring smooth warehouse operations (inward/outward, invoice checks)
• Preparing monthly reports (stock audit, rebate programs, MIS updates)
• Tracking in-transit materials and updating stakeholders regularly

Skills

Supply chain

Inventory

Dispatch operations

Job description

Role & responsibilities

• Handling order management, billing and dispatch coordination
• Maintaining daily stock reports and monthly reconciliation (MIS vs physical audit)
• Coordinating with transporters for timely shipments and vehicle arrangements
• Managing sub-distributor accounts (orders, dispatches, payments)
• Following up on customer payments and transporter payments
• Ensuring smooth warehouse operations (inward/outward, invoice checks)
• Preparing monthly reports (stock audit, rebate programs, MIS updates)
• Tracking in-transit materials and updating stakeholders regularly

Skills & Experience Supply Chain | Inventory | Dispatch Operations

• Managed end-to-end order processing, billing, and dispatch coordination across multiple locations
• Maintained accurate daily stock reports and performed monthly reconciliation with MIS and physical audits
• Coordinated with transporters for shipments and ensured timely vehicle arrangements, reducing delays
• Handled sub-distributor accounts including order management, dispatch tracking, and payment follow-ups
• Monitored in-transit shipments and proactively resolved delivery issues
• Ensured smooth warehouse operations by coordinating inward/outward activities and verifying invoices
• Prepared and shared monthly reports including stock audits, rebate programs, and inventory updates
• Managed transporter payments and supported financial tracking processes
• Improved operational efficiency through regular stock verification and reporting accuracy