Customer Support Specialist

Vibrantzz Management Services; Mumbai City; On-site; INR 201,000 - 391,000; Full time

Job summary

Vibrantzz Management Services in Mumbai invites applications for the position of Customer Service Executive for an international BPO process located in Malad. Freshers with good communication skills are welcome to apply and start in September 2026.

You will handle customer inquiries through multiple channels, provide accurate information, and maintain professional service standards while adapting to a rotational night shift and office-based work schedule.

Qualifications

• HSC or graduate degree required or equivalent.
• Excellent verbal and written communication skills.
• Freshers can apply.
• Willing to work night shift and from office.

Responsibilities

• Handle customer queries through appropriate communication channels
• Provide accurate information and effective solutions
• Maintain professional customer service standards
• Resolve customer concerns within defined timelines

Skills

Verbal communication

Written communication

Education

HSC/Graduate

Job description

Customer Service Executive International BPO

Job Location: Malad, Mumbai
Employment Type: Full-Time | Work From Office
Joining: September 2026

Job Description

We are hiring Customer Service Executives for an international customer service process in Malad. Freshers with good communication skills are welcome to apply.

Eligibility

• HSC / Graduate
• Freshers can apply
• Excellent verbal and written communication skills
• Comfortable working in rotational night shifts
• Willing to work from office

Job Details

Salary: 18,000 35,000 + Incentives
Working Days: 5 Days
Week Offs: 2 Rotational Week Offs
Shift: Rotational Night Shift
Location: Malad, Mumbai
Joining: September 2026
Transport: Centralized pickup & home drop, depending on shift timing

Key Responsibilities

• Handle customer queries through appropriate communication channels
• Provide accurate information and effective solutions
• Maintain professional customer service standards
• Resolve customer concerns within defined timelines