Customer Support Representative

Wiselife; Gurugram District; On-site; INR 240,000 - 300,000; Full time

Job summary

Wiselife is hiring a Customer Service Executive (Chat Support) to handle customer queries via calls, emails and chats, delivering accurate product and service information. You will resolve issues promptly and maintain professional communication with customers across touchpoints.

Based in Gurugram, this role collaborates with internal teams to ensure timely resolutions, tracks customer requests and follows up to ensure satisfaction.

Qualifications

• UG: Any Graduate.

Responsibilities

• Handle customer queries via calls, emails & chats
• Provide accurate product & service information
• Resolve customer issues promptly
• Maintain professional communication
• Track customer requests & follow-ups
• Coordinate with internal teams for resolutions

Education

UG: Any Graduate

Job description

Customer Service Executive (Chat Support)

Role Category: Customer Success, Service & Operations - Other

• Handle customer queries via calls, emails & chats
• Provide accurate product & service information
• Resolve customer issues promptly
• Maintain professional communication
• Track customer requests & follow-ups
• Coordinate with internal teams for resolutions

Qualifications

• UG: Any Graduate