Customer Support Executive

Vishal Consultants, Indore; Indore District; On-site; INR 180,000 - 240,000; Full time

Job summary

Vishal Consultants, Indore is seeking a Customer Support Executive to handle queries and ensure a positive customer experience. You will manage calls, emails and chats with professionalism and provide timely resolutions.

The role requires clear communication, basic computer skills, and a customer-first mindset. Experience in customer support is preferred, and you will coordinate with internal teams to resolve issues and maintain accurate records.

Qualifications

• Excellent communication and interpersonal skills.
• Basic computer knowledge.
• Problem-solving and customer-handling abilities.

Responsibilities

• Handle customer calls, emails, and chats professionally
• Resolve customer queries and complaints efficiently
• Maintain accurate records of customer interactions
• Provide product/service information to customers
• Coordinate with internal teams for issue resolution
• Ensure customer satisfaction and follow-up support

Skills

Excellent communication

Interpersonal skills

Basic computer knowledge

Problem-solving

Job description

Job Summary

We are hiring a Customer Support Executive to handle customer queries, provide timely resolutions, and ensure a positive customer experience.

Roles & Responsibilities

• Handle customer calls, emails, and chats professionally
• Resolve customer queries and complaints efficiently
• Maintain accurate records of customer interactions
• Provide product/service information to customers
• Coordinate with internal teams for issue resolution
• Ensure customer satisfaction and follow-up support

Requirements

• Excellent communication and interpersonal skills
• Basic computer knowledge
• Problem-solving and customer-handling abilities
• Experience in customer support preferred