Customer Service Executive

Muthoot Exim; Hyderabad; On-site; INR 300,000 - 500,000; Full time

Job summary

Muthoot Exim in Hyderabad, Telangana, seeks a Customer Success professional in our Service & Operations team. You will respond to customer inquiries, resolve complaints, and provide product servicing information, while maintaining accurate customer records.

The role also covers day-to-day marketing activities. UG graduates with good communication skills are invited to apply; on-site role with growth opportunities within the team.

Qualifications

• UG: Any Graduate.

Responsibilities

• Respond to customer inquiries
• Resolve customer complaints in a timely and professional manner
• Provide product servicing information to the customers
• Maintain records of the customers
• Handle day to day marketing activities

Skills

Customer inquiries

Complaint resolution

Product servicing

Customer records

Marketing assistance

Education

Any Graduate

Job description

Role Category

Customer Success, Service & Operations - Other

Responsibilities

• Respond to customer inquiries
• Resolve customer complaints in a timely and professional manner
• Provide product servicing information to the customers
• Maintain records of the customers
• Handle day to day marketing activities

Education

UG: Any Graduate