Customer Support Executive

Akashvani Technologies; Nashik District; On-site; INR 300,000 - 600,000; Full time

Job summary

Akashvani Technologies in Nashik district is seeking a customer success professional to maintain high CSAT scores by resolving issues promptly and collaborating with product teams on improvements.

You will coordinate with cross-functional teams to address customer needs, ensure timely escalation when required, and support ongoing service delivery for clients in the region.

Qualifications

• UG: Any Graduate is acceptable.

Responsibilities

• Maintain high CSAT scores through prompt resolutions.
• Collaborate with teams on product improvements.
• Ensure timely issue escalation when necessary.

Skills

CSAT improvement

Cross-team collaboration

Escalation management

Customer success

Education

Any Graduate

Job description

Responsibilities

• Maintain high CSAT scores through prompt resolutions
• Collaborate with teams on product improvements
• Ensure timely issue escalation when necessary

Role Category: Customer Success, Service & Operations - Other

Education

• UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills