Customer support Representative

Osprosys Software; Bengaluru; On-site; INR 240,000 - 480,000; Full time

Job summary

Osprosys Software in Bengaluru is seeking a customer support executive to handle customer queries and complaints through inbound and outbound voice calls, and to manage escalations.

Walk-in timings 9:30 am to 5 pm, Monday to Friday; no interviews on Saturday or Sunday. Contact: 9845701484. Comfortable working with US/international clients and rotational shift, with high-volume calls and strong verbal communication. Good problem solving and professionalism are expected.

Qualifications

• Strong verbal communication and customer-handling skills required.
• Comfortable working with US/international clients and rotational shift.

Responsibilities

• Handle customer queries and complaints through inbound/outbound voice calls.
• Manage escalations to resolve issues promptly.

Skills

Verbal communication

Customer handling

Job description

Handle customer queries and complaints through inbound/outbound voice calls; manage escalations.

• Walk-in timings: 9.30 am to 5 pm
• Monday to Friday
• No interviews on (Saturday & Sunday)
• Contact: 9845701484
• No Cab

Required Candidate profile

Comfortable working with US/international clients and rotational shift.. Excellent verbal communication and customer-handling skills.

Ability to handle high-volume calls, customer queries, complaints.