Customer Support Representative/Teammate

Taskus; Dadri; On-site; INR 180,000 - 240,000; Full time

Benefits offered by this job

One-side cab facility

Dynamic workplace culture

Job summary

Taskus in Dadri is seeking an enthusiastic candidate for an International Voice Process role. You will handle inbound and outbound calls with international customers, resolving queries politely and efficiently, while maintaining service quality.

The position requires 6 months of documented experience, undergraduate eligibility, excellent English communication, and willingness to work from office with rotational shifts.

Qualifications

• Experience: Minimum 6 months of documented experience in an International Voice Process.
• Education: Undergraduate candidates are eligible.
• Communication: Excellent verbal and written English skills with clear articulation.
• Work Preference: Willing to work in a Work from Office environment.
• Flexibility: Comfortable with rotational shifts and rotational offs.

Responsibilities

• Handle inbound/outbound calls with international customers, resolving queries politely and efficiently.
• Maintain high quality standards on every interaction by listening attentively and offering accurate solutions.
• Work across various shifts and operational schedules with flexibility.
• Collaborate with your team and team leaders to meet key performance metrics.

Skills

English communication

Education

Undergraduate

Job description

Key Responsibilities

• Handle inbound/outbound calls with international customers, resolving their queries politely and efficiently.
• Maintain high quality standards on every interaction by listening attentively and offering accurate solutions.
• Work across various shifts and operational schedules with flexibility.
• Collaborate with your team and team leaders to meet key performance metrics.

What We Are Looking For

• Experience: Minimum 6 months of documented experience in an International Voice Process (experience proof/employment documents mandatory).
• Education: Undergraduate Candidates are eligible
• Communication: Excellent verbal and written English communication skills with clear articulation.
• Work Preference: 100% comfortable working in a Work from Office environment.
• Flexibility: Comfortable working in Rotational Shifts and Rotational Offs.

Perquisites & Benefits

• Transportation: One-side cab facility provided for convenient commute.
• Dynamic workplace culture with opportunities for rapid career advancement.