Customer Support Executive - Voice Process

PATRON MANAGEMENT SERVICES PRIVATE LIMITED; Surat; On-site; INR 173,000 - 312,000; Full time

Benefits offered by this job

Performance-based incentives

Job summary

PATRON MANAGEMENT SERVICES PRIVATE LIMITED in Surat, Gujarat, is hiring a Customer Support Executive (Voice Process) to handle UK-based client interactions. You will manage customer queries by calls and emails, deliver accurate information, and strive for top-quality service on a permanent night-to-evening UK shift.

Required: experience letter, Hindi and basic English, and willingness for Voice/Non-Voice work.

Qualifications

• Experience letter mandatory.
• Good communication skills in Hindi and basic English.
• Comfortable in Voice / Non-Voice process.

Responsibilities

• Handle customer queries professionally via calls and Emails.
• Provide accurate information & quick resolutions.
• Ensure a high-quality customer service experience.

Skills

Communication skills

Hindi

English basics

Team player

Quick learner

Education

Bachelor's

Job description

Hiring!!!! – Customer Support Executive (Voice Process)

We are hiring Customer Support Executives. If you have good communication skills and experience in voice support, this is a great opportunity!

Shifts

Permanent UK Shift | 1:00 PM to 10:30 PM / 1:30 PM to 11:00 PM IST

Job Role

As a Customer Support Executive handling the UK process, your role is crucial in managing the client's customer lifecycle

• Handle customer queries professionally via calls and Emails
• Provide accurate information & quick resolutions
• Ensure a high-quality customer service experience

Eligibility

Experience required (Experience letter mandatory)

Good communication skills in Hindi & basic English

Comfortable in Voice / Non-Voice process

Salary & Benefits

₹17,500 – ₹28,000 (for experienced candidates)

₹15,500 (for freshers)

Performance-based incentives

Communication Skills: Must possess excellent English communication skills (verbal and written) to handle international clientele effectively.

Soft Skills: Must be a Team Player and a Quick Learner due to the technical and dynamic nature of the service support.

Education: Bachelor's

Contact: Misha | 9081209917 | [e-mail]