Customer Support Executive (Telecaller)

Dhimson Group; Bengaluru; Presencial; INR 180 000 - 300 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Professional work environment

Resumo da oferta

The Dhimson Group is hiring Customer Support Executives in Bengaluru. Freshers and candidates with 6+ months of experience are welcome. Strong English and Hindi communication skills are required, with the ability to handle customer queries professionally in a rotational shift environment.

The role offers a professional work setting, opportunities to develop customer service and communication skills, and a chance to grow within a non-tech, full-time team.

Qualificações

• Graduates from any stream.
• Freshers and candidates with 6+ months of experience can apply.
• Excellent verbal communication skills in English and Hindi.
• Comfortable working in rotational shifts.
• Good interpersonal and problem-solving skills.

Responsabilidades

• Handle customer queries through calls and provide effective solutions.
• Assist customers with their concerns, requests, and service-related questions.
• Maintain professional and courteous communication with customers.
• Ensure customer satisfaction through timely and accurate responses.
• Follow company guidelines and maintain service quality standards.

Conhecimentos

Fluent English

Communication

Hindi

Formação académica

Graduation

Descrição da oferta de emprego

Experience: Freshers & Candidates with 6+ Months of Experience

Shift: Rotational

Job Type: Full-Time | Non Tech

Open Positions: 45+

Qualification: Graduation

Experience: Freshers & Candidates with 6+ Months of Experience

Languages Required: Fluent English & Hindi

Shift: Rotational

Job Description

We are hiring enthusiastic and customer-focused Customer Support Executives to join our team. The ideal candidates should have excellent communication skills in English and Hindi, a positive attitude, and the ability to handle customer queries professionally.

Roles & Responsibilities

• Handle customer queries through calls and provide effective solutions.
• Assist customers with their concerns, requests, and service-related questions.
• Maintain professional and courteous communication with customers.
• Ensure customer satisfaction through timely and accurate responses.
• Follow company guidelines and maintain service quality standards.

Eligibility Criteria

• Graduates from any stream.
• Freshers and candidates with 6+ months of experience can apply.
• Excellent verbal communication skills in English and Hindi.
• Comfortable working in rotational shifts.
• Good interpersonal and problem‑solving skills.

Why Apply?

• Opportunity for freshers and experienced candidates.
• Professional work environment.
• Opportunity to develop customer service and communication skills.