Customer Support Executive (Only Female From Delhi NCR)

The Elitejob; India; Hybrid; INR 167,400 - 279,000; Full time

Benefits offered by this job

Friendly and supportive work environment

Comprehensive training provided

Fixed salary + Monthly performance incentives

Day shift (No night shift)

Growth opportunities

Job summary

A leading financial institution is looking for a Female Customer Support Executive in the Delhi NCR area. This full-time role requires excellent communication skills and a passion for customer service. Freshers are welcome to apply. The position offers a supportive work environment, comprehensive training, and performance-based incentives, making it ideal for candidates looking to start or restart their careers.

Qualifications

• Must be female and from Delhi NCR region.
• Excellent verbal and written communication skills in Hindi and English.
• Previous experience in customer support or BPO is a plus.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and provide accurate information.
• Maintain CRM records and update customer interactions.
• Collaborate with internal teams for customer satisfaction.
• Follow up on open customer issues for timely resolution.
• Maintain a high level of product knowledge.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving mindset

Basic computer proficiency

Education

12th pass or Graduate

Job description

Customer Support Executive (Only Female – Delhi NCR)

Location: Delhi NCR (Work From Office or Hybrid, as applicable)
Job Type: Full-Time
Experience Level: Fresher to 2 Years
Salary: ₹15,000 – ₹25,000/month (based on experience) + Incentives

Job Overview

We are looking for a dedicated and confident Female Customer Support Executive to join our team in the Delhi NCR region. The ideal candidate will have excellent communication skills and a passion for helping customers. Freshers with strong interpersonal abilities are welcome to apply.

Key Responsibilities

• Handle inbound and outbound customer calls in a polite and professional manner

• Resolve customer queries and provide accurate information about products or services

• Maintain CRM records and update customer interaction details

• Collaborate with internal teams to ensure customer satisfaction

• Follow up on open customer issues and ensure timely resolution

• Maintain a high level of product knowledge and service standards

Eligibility Criteria

• Female candidates only

• Must be from Delhi NCR region

• Minimum qualification: 12th pass or Graduate

• Excellent verbal and written communication skills in Hindi and English

• Proficient in using basic computer applications

• Positive attitude, problem-solving mindset, and willingness to learn

• Previous experience in customer support or BPO is a plus

Perks & Benefits

• Friendly and supportive work environment

• Comprehensive training provided

• Fixed salary + Monthly performance incentives

• Day shift (No night shift)

• Growth opportunities in customer service and client relationship roles

How to Apply

Send your updated resume to us.

This is a great opportunity for women looking to start or restart their career in a secure and supportive setting. Apply now and make an impact!