Customer Support Executive Fresher

Lakshya Private Limited; New Delhi; Remote; INR 180,000 - 240,000; Full time

Benefits offered by this job

Flexible Working Hours

Weekly Payout

Overtime Pay

Joining Bonus

Annual Bonus

Job summary

Lakshya Private Limited in Delhi NCR is seeking a dedicated Customer Support Executive for a full-time, work-from-home role. Freshers who have completed 12th grade are welcome to apply.

You will respond to inquiries, provide product information, maintain records, and assist with resolving issues to ensure a positive customer experience. Strong communication skills and self-motivation are essential for success in this role.

Qualifications

• Fresher candidates with 12th pass can apply.
• Strong written and verbal communication skills.
• Ability to work from home with self-discipline.
• Basic computer skills and familiarity with customer service software.

Responsibilities

• Respond to customer inquiries through various channels with timely, satisfactory responses.
• Provide product information to help customers make informed choices.
• Maintain accurate records of customer interactions for future reference.
• Assist with problem resolution to ensure a positive customer experience.

Skills

Communication skills

Time management

Proactive learning

Education

12th Pass

Tools

Basic computer skills

Customer service software

Job description

We are looking for a dedicated Customer Support Executive to join our team. This is a full-time work-from-home position located in Delhi NCR, ideal for freshers who have completed their 12th grade.

The primary responsibilities include: – Responding to Customer Inquiries: You will address customer questions and concerns through various communication channels, ensuring timely and satisfactory responses. – Providing Product Information: You will help customers understand our products and services, guiding them to make informed choices based on their needs. – Maintaining Customer Records: You will keep accurate records of customer interactions, ensuring information is up-to-date and accessible for future reference. – Assisting with Problem Resolution: You will work closely with customers to identify issues and find solutions, aiming for a positive customer experience.

Candidates should possess strong communication skills in both written and verbal forms. A friendly demeanor and a passion for helping others are essential. The ability to work independently and manage time effectively in a home environment is crucial for success in this role.

Basic computer skills and familiarity with customer service software will be beneficial. We expect you to be proactive in learning about our products and to stay patient and professional while assisting customers. If you are eager to start your career in customer service.

• Experience

  Fresher




• No. of Openings

  50




• Education

  12th Pass




• Role

  Customer Support Executive




• Industry Type

  IT-Hardware & Networking




• Gender

  [ Male / Female ]




• Min Age

  19 Yrs.




• Job Country

  India




• Type of Job

  Full Time




• Work Location Type

  Work from Home




• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus