Customer Support Executive - International Voice Process - BT

BT Group; Kolkata District; Hybrid; INR 450,000 - 500,000; Full time

Job summary

BT Group in Kolkata invites application for an international voice customer support role. The position requires a minimum of 6 months of international voice support experience and fluent English communication.

You should be available with an immediate to 30 days notice period and be able to join by the last week of September or the first week of October. The role operates in a hybrid model with 3 days in office and 2 days work from home, based in Kolkata, West Bengal.

Qualifications

• Minimum 6 months of International Voice Customer Support experience.
• Excellent verbal communication skills in English.
• Immediate to 30 days notice period.
• Willingness to relocate to Kolkata (if required) and join in Kolkata.

Skills

International Voice Customer Support

English communication

Job description

• Minimum 6 months of International Voice Customer Support experience is required.
• We are considering candidates with an immediate to 30 days notice period only.
• The expected joining timeline is the last week of September or the first week of October.
• This position is based in Kolkata. If relocation to Kolkata is not feasible or you are not interested in this location, we request that you refrain from taking the assessment.
• Compensation:
• Maximum Fixed Salary: 4.5 LPA
• Total CTC: Approximately 5 LPA
• Excellent verbal communication skills in English are mandatory.
• should be comfortable working in rotational shifts and rotational week-offs.
• The role follows a hybrid work model: 3 days from office and 2 days work from home.