Customer Support Executive – International Process | Fresher & Experienced | Pune

MG Consulting; Pune District; On-site; INR 218,000 - 368,000; Full time

Benefits offered by this job

Unlimited incentives

Fixed US shift

Weekend offs (Sat-Sun)

Cab facility

Growth in international BPO

Job summary

MG Consulting in Pune is seeking a Customer Support Executive to handle international customer queries and provide prompt resolutions. Freshers and experienced professionals are welcome to apply; you will maintain high service standards, give accurate information about products and services, and follow process guidelines to meet performance benchmarks.

We offer a competitive salary with performance-based incentives, fixed US shift, Saturday-Sunday offs, cab facility, and strong growth

Qualifications

• Excellent English communication skills.
• Willing to work in US shift.
• Freshers or experienced candidates welcome.

Responsibilities

• Handle international customer queries and provide prompt resolutions.
• Maintain high service standards and customer satisfaction.
• Provide accurate information about products and services.
• Follow process guidelines and meet performance benchmarks.

Skills

Excellent English communication skills

Education

Graduates/Undergraduates

Job description

MG Consulting is hiring enthusiastic candidates for an exciting opportunity in the International Customer Support Process at our Pune center. Freshers and experienced professionals are welcome to apply!

As a Customer Support Executive, you will:

• Handle international customer queries and provide prompt resolutions
• Maintain high service standards and customer satisfaction
• Provide accurate information about products and services
• Follow process guidelines and meet performance benchmarks

What We Offer:

• Competitive salary: ₹19,500 (Freshers) / ₹29,000 - ₹33,000 (Experienced)
• Unlimited performance-based incentives
• Fixed US shift
• Saturday & Sunday fixed weekly offs
• Cab facility available
• Excellent opportunity to grow in the international BPO industry

Eligibility Criteria:

• Graduates and undergraduates can apply
• Freshers and experienced candidates welcome
• Excellent English communication skills
• Comfortable working in a US shift
• Immediate joiners preferred

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