Customer Support Executive | Inbound Voice Process | Banking Domain

Red Hibiscus Info Solutions; Chennai District; On-site; INR 212,000 - 290,000; Full time

Benefits offered by this job

One-Way Cab Facility Provided

7 Days Accommodation Provided

Travel Ticket Assistance

Job summary

Red Hibiscus Info Solutions in Chennai is hiring Customer Support Executives for a domestic banking process. Location: Tidel Park, Pattabiram, Chennai. Interview: F2F for local candidates and virtual for outstation candidates. Domain: Banking; Process: Domestic.

6 days working with 1 rotational week off, 8-hour shifts plus 1-hour break, total 9 hours. Travel & accommodation support for outstation candidates, cab facility provided.

Qualifications

• Graduates can apply, no backlogs.
• Freshers or experienced candidates eligible.
• Degree/Provisional certificates mandatory.
• Good communication in the required regional language.
• Average English communication skills.
• Candidates must be flexible with rotational shifts.
• Immediate joiners preferred.

Responsibilities

• Handle customer queries related to banking services.
• Provide accurate information and appropriate resolutions.
• Communicate with customers in the required regional language.
• Maintain excellent customer service standards.
• Follow banking process guidelines and compliance requirements.

Skills

Good communication

Regional language

English (average)

Flexible shifts

Immediate joiners

Education

Any Graduate

Degree/Provisional Certificate mandatory

Job description

We are hiring Customer Support Executives for a domestic banking process.

Location: Tidel Park, Pattabiram, Chennai
Interview: F2F (For local Candidates) & Virtual (Only outstaion candidates)
Domain: Banking
Process: Domestic

ELIGIBILITY

Any Graduate can apply
Freshers & Experienced candidates are eligible
No backlogs
Degree Certificate / Provisional Certificate is mandatory
Good communication in the required regional language
Average English communication skills
Candidates must be flexible with rotational shifts
Immediate joiners preferred

SALARY DETAILS

Hindi + Average English:
Freshers 22,000 CTC | Experienced 24,000 CTC

Kannada + Average English:
Freshers - 23,000 CTC | Experienced - 25,000 CTC

Bengali + Average English:
Freshers - 24,000 CTC | Experienced - 26,000 CTC

Overall CTC: 19,000 - 25,000+ depending on language and experience.

WORK SCHEDULE

6 Days Working
1 Rotational Week Off
247 Rotational Shifts - Candidates must be flexible with shift timings.

Shift Duration: 8 hours working + 1-hour break
Total shift duration: 9 hours

TRAVEL & ACCOMMODATION BENEFITS TO THE OUTSTATION CANDIDATES

One-Way Cab Facility Provided
7 Days Accommodation Provided & Travel Ticket Assistance - Bus/Train

JOB RESPONSIBILITIES

• Handle customer queries related to banking services.
• Provide accurate information and appropriate resolutions.
• Communicate with customers in the required regional language.
• Maintain excellent customer service standards.
• Follow banking process guidelines and compliance requirements.