Customer Support Executive – 6-Month Internship (MBA Freshers)

iT Gurus Software; Ahmedabad District; On-site; INR 89,000 - 134,000; Full time

Job summary

A leading software company is looking for a Customer Support Executive for a 6-month internship aimed at MBA freshers. The position requires excellent communication skills, fluency in English and Hindi, and the ability to manage customer interactions via phone, email, and chat. A positive mindset, willingness to learn, and basic understanding of customer support tools are preferred. The interview will be conducted via telephone from November 19 to November 21, 2025.

Qualifications

• Excellent communication skills and a professional demeanor.
• Strong ability to manage customer interactions effectively.
• Positive attitude and willingness to learn.

Responsibilities

• Interact clearly and professionally with customers via multiple channels.
• Understand and follow defined processes for customer resolution.
• Coordinate smooth resolutions for customer issues.

Skills

Excellent communication skills

Fluency in English

Fluency in Hindi

Customer-first mindset

Basic understanding of customer support tools

Familiarity with ticketing systems

Education

MBA (any specialization)

Tools

Ticketing systems

Job description

Job Title

Customer Support Executive – MBA Fresher

Job Description

Customer Support Executive – 6‑Month Internship (MBA Freshers)

Requirements

• Excellent communication skills with the ability to interact clearly and professionally with customers
• Fluency in English and Hindi is mandatory; knowledge of additional regional languages is an added advantage
• Strong ability to manage customer interactions via phone, email, and chat
• Capability to understand customer issues, follow defined processes, and coordinate smooth resolutions
• A positive attitude, willingness to learn, and a strong customer‑first mindset
• Basic understanding of customer support tools, ticketing systems, or SaaS platforms is beneficial
• MBA Freshers (any specialization) preferred

Additional Information

• Website: https://www.itgurussoftware.com
• Job Location: Ahmedabad
• Years of Experience: 0 Yrs – 2 Yrs
• Skills: Fresher, Internship, MBA, Customersupport, Englishspeaking, Hindispeaking
• Date: 19 Nov 2025 to 21 Nov 2025
• Venue: Telephonic Interview