Customer Care Executive

The Muthoot Group; Bengaluru; On-site; INR 250,000 - 292,000; Part time

Job summary

The Muthoot Group is offering a 6-month Customer Care Internship Executive position. Based in Bangalore at branch locations, the role focuses on hands-on customer care, calls, and product information delivery.

On completion, high performers may be promoted to Junior Relationship Executive with potential for growth. Fresher candidates graduating between 2020 and 2025 are welcome, with government-certified on-the-job training and a salary band of 2.50–2.92 LPA, including variable pay.

Qualifications

• Graduation (any discipline) from a recognized university.
• Fresher candidates (2020–2025) with strong communication.
• Ability to work in a fast-paced environment and learn quickly.
• Positive attitude with willingness to grow within the organization.

Responsibilities

• Make 100+ calls daily for lead generation and client acquisition.
• Assist customers by responding to inquiries and providing product information.
• Handle complaints, process orders, and provide timely solutions.
• Support customer feedback initiatives to improve service quality.
• Perform data entry, record maintenance and follow-up tasks.
• Collaborate with team members to improve service efficiency.

Skills

Communication skills

Teamwork

Problem-solving

Customer orientation

Education

Graduation (any discipline)

Job description

This job is provided by apna.co Position: CUSTOMER CARE EXECUTIVE-INTERN

Position: Customer Care Internship Executive

Duration: 6 months

Location: [Branch Location nearest to your House within 5km to 10km Radius]

Salary: 2,50 LPA Up to ₹2,92 LPA per annum (inclusive of salary and variables) once completed Internship

Fresher’s only taken Stipend based and hence promoted as CCE

Eligibility: Graduate Fresher’s (Passed out from 2020 to 2025)

About the Role: We are looking for enthusiastic and customer-focused individuals to join us as Customer Care Internship Executives. This internship offers on-the-job training, certified by the government, providing you with an excellent opportunity to enhance your customer service and communication skills.

After completing the 6-month internship, high-performing candidates will be promoted to the role of Junior Relationship Executive, with the potential for further career growth and development.

Key Responsibilities

• Participate in lead generation Through Calling at least 100Calls Per Day, client acquisition, and retention

activities.

• Assist customers by responding to inquiries and providing information about products and services.
• Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
• Participate in various customer service initiatives, improving customer satisfaction and loyalty.
• Learn and support the implementation of customer feedback mechanisms to enhance service quality.
• Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
• Collaborate with team members to improve overall service efficiency and meet customer expectations.
• Gain exposure to financial products and services, assisting customers with their requirements.
• Develop strong communication and problem-solving skills through direct customer interaction.

Eligibility Criteria

• Graduation (any discipline) from a recognized university.
• Fresher’s who have completed their graduation between 2020 and 2025.
• Strong communication skills and a customer-oriented approach.
• Ability to work in a fast-paced environment with excellent problem-solving abilities.
• Positive attitude and a desire to learn and

grow within the organization.

• Team player with a collaborative mindset.

Training And Certification

• Comprehensive on-the-job training with government certification.
• Hands-on experience in customer care and relationship management.
• Development of core skills such as communication, problem resolution, and customer handling.

Growth And Career Opportunities

• On successful completion of the 6-month internship, you will be promoted to Junior Relationship Executive.
• Opportunities for further growth within the organization based on individual performance.
• Clear career progression path with competitive compensation and performance-based incentives.

Salary Structure

• ₹2,50 LPA Up to ₹2,92 LPA per annum per annum (inclusive of base salary and performance-based)

• variables).

• Attractive variable pay based on individual and team performance.

Work Location

• BANGALORE- KORAMANGALA
• KAIKONDARAHALLI
• BANGALORE - ADUGODI
• BANGALORE - KADUGODI
• BERIGAI - TN
• KASAVANAHALLI KA
• NEELADRI NAGAR KA
• AUSTIN TOWN-MISSION ROAD

HR Contact Details

• BLR 1 - HR Ms Varsha - 8431833085
• CO - HR Rabin - 8144944345
• CO - HR Sanjana - 8129010851

Mail ID

• [e-mail]
• [e-mail]