Customer Support Executive

Ciel HR; Tiruchirappalli; On-site; INR 225,000 - 275,000; Full time

Job summary

Ciel HR in Tiruchirappalli, Tamil Nadu invites fresh graduates for a front-line banking associate role. You will assist customers with basic banking queries, guide on account opening, deposits and withdrawals, and support branch staff to ensure smooth operations.

This entry-level position offers exposure to banking processes, customer service excellence, and hands-on data entry and documentation work within a busy branch environment.

Responsibilities

• Assist customers with basic banking-related queries and services.
• Guide customers on account opening, deposits, withdrawals, forms, and other branch processes.
• Support bank staff with day-to-day operational activities.
• Ensure customers are directed to the appropriate counter or department.
• Help maintain smooth customer flow within the branch.
• Handle basic documentation and data entry work.
• Maintain professional customer service and ensure a positive branch experience

Job description

• Assist customers with basic banking-related queries and services.
• Guide customers on account opening, deposits, withdrawals, forms, and other branch processes.
• Support bank staff with day-to-day operational activities.
• Ensure customers are directed to the appropriate counter or department.
• Help maintain smooth customer flow within the branch.
• Handle basic documentation and data entry work.
• Maintain professional customer service and ensure a positive branch experience

OPEN FOR FRESHERS !!