Customer Support Executive

White Bulb Technologies India; Mohali; On-site; INR 290,160 - 368,280; Full time

Benefits offered by this job

Incentive

5 day working

Cab facility for females

Job summary

White Bulb Technologies India in Mohali is seeking a Customer care executive (Voice/non-voice/blended) to handle customers queries through chat and voice, and to maintain high customer satisfaction with timely resolutions.

Fresher roles start at 26k CTC + PLI and experienced roles at 33k CTC + PLI. It requires Rotational shifts and weeks-off, and proficiency in verbal and written English. Incentives and cab facility for female employees are provided under this role.

Qualifications

• Excellent verbal and written English
• Fresher or experienced candidates welcome
• Rotational shifts and weeks-off required

Responsibilities

• Handle customer queries through chat and voice
• Maintain customer satisfaction
• Identify and upscale issue when required

Skills

Verbal English proficiency

Written English

Education

Any degree (UG/PG)

Job description

Customer care executive (Voice/non-voice/blended)

• Handle customers queries through chat and voice
• Maintain customer satisfaction
• Identify and upscale issue when required

Required Candidate profile

• Excellent verbal and written english
• Must be comfortable with rotational shifts and weeks-off
• Any under graduate/ graduate / post graduate can apply
• Fresher - 26kCTC + PLI
• Exp - 33KCTC + PLI

Perks and benefits

• Incentive
• 5 day working
• Cab facility for females