Customer Support Executive

Digivance Solutions; Jaipur; On-site; INR 223,200 - 334,800; Full time

Benefits offered by this job

5.5 days working

Rotational weekly off

Other perks as per company policy

Job summary

Digivance Solutions is hiring Customer Support Executives in Jaipur, India, for an International Voice Process. The role requires handling customer queries from international clients and delivering prompt solutions while maintaining high service standards.

Eligible candidates must be graduates with excellent English communication skills. Comfortable working in rotational shifts is necessary. Both freshers and experienced candidates are welcome to apply. The position offers a dynamic working environment with various benefits.

Qualifications

• Graduate candidates are eligible.
• Comfortable working in rotational shifts is required.
• Both freshers and experienced candidates can apply.

Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and provide accurate information.
• Maintain professionalism and ensure high customer satisfaction.
• Accurately record customer interactions in the system.

Skills

Excellent English communication skills

Customer service skills

Education

Bachelor's degree

Job description

We are hiring Customer Support Executives for an International Voice Process. The role involves handling customer queries from international clients and providing prompt and effective solutions while maintaining high service standards.

Responsibilities

• Handle inbound and outbound calls from international customers.
• Resolve customer queries and provide accurate information.
• Maintain professionalism and ensure high customer satisfaction.
• Accurately record customer interactions in the system.
• Follow company processes and quality standards.

Eligibility / Requirements

• Graduate candidates can apply.
• Excellent English communication skills required.
• Comfortable working in rotational shifts.
• Freshers and experienced can apply.

Compensation & Benefits

• 5.5 days working.
• Rotational shifts.
• Rotational weekly off.
• Other perks and benefits as per company policy.