Customer Support Executive

Cubnet Service; Gurugram District; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

5 days working

PF & ESIC

Job summary

Cubnet Service in Gurugram is seeking candidates for a Voice/Blended process in customer support. Applicants must have at least 6 months of international BPO experience and possess excellent communication skills.

The role requires both individual and team collaboration along with flexibility in working hours, including night shifts. The company provides five working days and benefits like PF & ESIC.

Qualifications

• Min 6 months of International BPO experience required.
• Should be able to work individually and in a team.
• Comfortable for rotational shifts (including night shifts).

Responsibilities

• Handle customer inquiries and provide resolutions.
• Ensure customer retention and satisfaction.

Skills

Excellent communication skills

Customer handling

End to end Customer issue resolution

Job description

• Voice/Blended process
• Min 6 months of International BPO experience required
• Excellent communication skills
• Should be able to work individually and in a team
• Knowledge of Customer handling and Customer retention
• 5 days working
• Rotational shifts
• Immediate joiners

Required Candidate Profile

• Customer handling
• End to end Customer issue resolution
• Communication skills
• Comfortable for rotational shifts (including night shifts)

Perks and Benefits

• 5 days working
• PF & ESIC