Customer Support Executive

Cubnet Service; Jaipur; On-site; INR 223,200 - 334,800; Full time

Benefits offered by this job

Cab facility

5 days working week

PF and ESIC

Job summary

Cubnet Service is hiring for a customer handling role in Jaipur, India. Candidates must have at least 6 months of experience in an International BPO and possess excellent communication skills. The position requires working in a voice/blended process with rotational shifts, including night shifts.

Key responsibilities include end‑to‑end customer issue resolution and knowledge of customer retention. Immediate joiners are preferred, and the role offers a 5 days working week with various benefits.

Qualifications

• Minimum 6 months of International BPO experience required.
• Knowledge of customer handling and customer retention.
• Comfortable with night shifts.

Responsibilities

• Voice/Blended process customer handling.
• End‑to‑end customer issue resolution.

Skills

Excellent communication skills

Customer handling

End‑to‑end customer issue resolution

Ability to work individually and in teams

Comfortable with rotational shifts including night shifts

Job description

• Voice/Blended process
• Minimum 6 months of International BPO experience required
• Excellent communication skills
• Ability to work individually and in teams
• Knowledge of customer handling and customer retention
• 5 days working week
• Rotational shifts including night shifts
• Immediate joiners

Required Candidate Profile

• Customer handling
• End‑to‑end customer issue resolution
• Communication skills
• Comfortable with rotational shifts including night shifts

Perks and Benefits

• Cab facility
• 5 days working week
• PF and ESIC