Customer Support Executive

AnandRathi; Jodhpur; On-site; INR 250,000 - 360,000; Full time

Job summary

Anand Rathi Information Technology in Jodhpur is seeking a Customer Support Executive - Insurance to join our team and elevate client satisfaction through proactive service.

You will handle welcome calls, renewals, follow-ups, and queries, using your insurance knowledge and strong English communication to deliver exceptional support and drive customer loyalty.

Qualifications

• 1–3 years of experience in customer support or related roles.
• Experience in Insurance / BFSI domain preferred.
• Telecalling or BPO experience in insurance is an advantage.

Responsibilities

• Support customers through welcome calls, policy renewals, follow-ups, queries, and outbound engagement while delivering an excellent customer experience.

Skills

Excellent English communication

Strong customer handling skills

Insurance domain knowledge

Outbound calling & follow-ups

Policy renewal & customer support

Job description

Were Hiring - Customer Support - Insurance

Are you passionate about customer service and have strong communication skills? Anand Rathi Information Technology is looking for a Customer Support Executive - Insurance to join our team in Jodhpur.

Experience: 1-3 years

Domain: Insurance / BFSI

Preferred: Insurance telecalling or BPO experience

Key Skills:

• Excellent English communication
• Strong customer handling skills
• Insurance domain knowledge
• Outbound calling & follow-ups
• Policy renewal & customer support

What you’ll do:

Support customers through welcome calls, policy renewals, follow-ups, queries, and outbound engagement while delivering an excellent customer experience.