Walk-in | Hiring For International Travel Voice Process

ATAIN; Gurugram District; On-site; INR 305,000 - 365,000; Full time

Benefits offered by this job

Performance Incentive

Retention Bonus

Growth opportunities

Job summary

ATAIN invites applications for the Customer Support Executive – International Travel Voice Process at Gurgaon. Freshers and graduates with strong communication skills are welcome; excellent English is essential.

You will handle travel-related queries and provide voice-based service to customers. Key duties include assisting with bookings, cancellations, modifications, and travel assistance, while maintaining high quality standards and customer satisfaction.

Qualifications

• Graduate or Undergraduate can apply
• Excellent English communication required
• Freshers with strong communication skills can apply
• Comfortable with rotational shifts

Responsibilities

• Handle customer queries related to travel bookings, cancellations, modifications, and travel assistance.
• Provide exceptional customer service through voice support.
• Resolve customer concerns professionally and efficiently.
• Maintain quality standards and customer satisfaction.

Skills

Excellent English Communication

Job description

Customer Support Executive - International Travel Voice Process

Location: Gurgaon

Process: International Travel Voice Process

Qualification: Graduate / Undergraduate can apply

Excellent English Communication Required

Salary & Benefits

• Salary up to 30,000 CTC
• 8,000 Performance Incentive (PLIS)
• 50,000 Retention Bonus
• Attractive growth opportunities

Job Responsibilities

• Handle customer queries related to travel bookings, cancellations, modifications, and travel assistance.
• Provide exceptional customer service through voice support.
• Resolve customer concerns professionally and efficiently.
• Maintain quality standards and customer satisfaction.

Shift & Working Days

• 5 Days Working
• 2 Rotational Week Offs
• Rotational Shifts

Requirements

• Excellent verbal communication skills in English.
• Customer service experience preferred.
• Freshers with strong communication skills can also apply.
• Comfortable with rotational shifts.