Customer Support Executive | Upselling | International Process

Cubnet Service

Dadri, Gurugram District

On-site

INR 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

Cab facility
PF/ESIC
5 days working

Job summary

Cubnet Service in India is hiring for Voice Process executives. The role requires min 1 year of international BPO experience and excellent communication skills. You should be able to work individually and in a team on rotational shifts.

Immediate joining is requested; willing to handle customer handling and retention tasks, end-to-end resolution.

Qualifications

  • Customer handling
  • End to end resolution of customer issues
  • Excellent communication skills

Responsibilities

  • Handle customer inquiries and issues
  • Provide end-to-end resolution for customer problems

Skills

Voice process
Customer handling
End to end resolution
Communication skills

Job description

  • Voice process
  • Min 1 year of International BPO exp required
  • Excellent communication skills(No average comms)
  • Should be able to work individual and team
  • Knowledge of Customer handling & Customer retention
  • Rotational shifts
  • Immediate Joiners
  • 9602219489
Required Candidate profile
  • Customer handling.
  • End to end Customer issue resolution
  • Communication skills
  • Should be comfortable for rotational shifts(including night shifts)
Perks and benefits
  • Cab facility
  • 5 days working
  • PF&ESIC
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