Customer Support Executive

White Force Outsourcing Services

Delhi

On-site

INR 250,000 - 420,000

Full time

14 days+

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Job summary

Lifelong Online Retail Pvt. Ltd. in Gurgaon is seeking a detail-oriented Back Office Operations Executive to manage backend records, data processing and cross-functional support, working on-site from 10:00 AM to 6:00 PM with a weekly off.

We expect a Bachelor’s degree and substantial experience in back-office/data management; freshers with strong skills may apply. Proficiency in MS Excel, Word, PowerPoint, typing speed, and clear communication are valued.

Qualifications

  • Bachelor's degree required.
  • 13 years of back-office/data management experience.
  • Freshers with strong skills may apply.

Responsibilities

  • Maintain records and databases.
  • Verify and process data entries.
  • Support Operations, Customer Service, Refunds and Replacements.
  • Coordinate with internal departments.
  • Follow SOPs and support process improvements.
  • Prepare operational reports.

Skills

MS Excel
Word
PowerPoint
typing speed
communication
multitasking
problem-solving
time management

Education

Bachelor's degree

Job description

Lifelong Online Retail Pvt. Ltd.

Job Description Back Office Operations

Executive
About the Company

Lifelong Online Retail Pvt. Ltd. is a leading Indian consumer brand offering Home & Kitchen, Personal Care, Fitness, Health Care, Home Improvement and Lifestyle products.

Job Summary

We are looking for a detail-oriented and proactive Back Office Operations Executive to manage backend operations, records, data processing and cross-functional support.

Key Responsibilities
  • Maintain records and databases.
  • Verify and process data entries.
  • Support Operations, Customer Service, Refunds and Replacements.
  • Coordinate with internal departments.
  • Follow SOPs and support process improvements.
  • Prepare operational reports.
Qualifications

Bachelor's degree. 13 years of back-office/data management experience. Freshers with strong skills may apply.

Skills

MS Excel (VLOOKUP, Pivot Tables), Word, PowerPoint, typing speed, communication, multitasking, problem-solving, time management.

Work Conditions

Location: Gurgaon | On Site | 10:00 AM6:00 PM | 1 rotational weekly off.

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