Back Office Operations Executive

White Force Outsourcing Services; Gurugram District; On-site; INR 300,000 - 450,000; Full time

Job summary

White Force Outsourcing Services in Gurgaon is seeking a Back Office Operations Executive to manage records, data entry, and backend support for multiple teams. You will help ensure accuracy, timeliness, and smooth workflows across departments.

The role requires a Bachelor's degree and 1–3 years in back-office operations or data management, with strong MS Office skills and attention to detail. Candidates should communicate well and work both independently and in a team in Gurgaon location.

Qualifications

• Bachelors degree required with 1–3 years of back-office/ data management experience.
• Proficient in MS Office; strong typing and data accuracy essential.
• Excellent written and verbal communication; able to work independently or in a team.

Responsibilities

• Maintain records, databases and documentation with accuracy.
• Process and verify data entries; keep information updated and error-free.
• Provide backend support for operations, customer service and refunds/replacements.
• Coordinate with internal departments to ensure smooth workflow and timely responses.
• Monitor standard operating procedures and assist process improvements.

Skills

MS Excel (VLOOKUP, Pivot Tables)

Problem-Solving Skills

Time Management

Organizational & multitasking

Written & verbal communication

Typing speed

Teamwork

Independence

Education

Bachelor's degree

Tools

MS Excel

Word

PowerPoint

Job description

Job Description Back Office Operations Executive

Position Overview : We are looking for a detail-oriented and proactive Back Office Operations Executive to join our team. The role involves managing day-to-day operational and support tasks to ensure smooth functioning of business processes. The ideal candidate should be organized, accurate, and able to handle multiple tasks with efficiency.

Key Responsibilities

• Manage and maintain records, databases, and documentation with accuracy.


• Process and verify data entries, ensuring all information is updated and error-free.


• Handle backend support for various teams such as operations, customer service, and customer refund/replacement.


• Coordinate with internal departments to ensure smooth workflow and timely resolution of queries.


• Monitor standard operating procedures.


• Support in process improvements.

Requirements

• Bachelors degree.


• 1 - 3 years of experience in back-office operations or data management (freshers with strong skills may also apply).


• Strong computer skills (MS Office Excel, Word, PowerPoint).


• Good typing speed and attention to detail.


• Strong organizational and multitasking abilities.


• Good written and verbal communication skills.


• Ability to work independently as well as in a team.

Key Skills

• MS Excel (VLOOKUP, Pivot Tables preferred)


• Problem-Solving Skills


• Time Management


• Work Conditions

Location: Gurgaon • Sector 58, Gurgaon