Customer Support Executive

The Manipal Group; Chennai; On-site; INR 250,000 - 400,000; Full time

Job summary

The Manipal Group in Chennai is seeking a Customer Support Executive to be at the heart of our operations. You will take calls, resolve issues, and ensure customers feel valued and heard to deliver a smooth experience.

You will provide clear information about products and services, troubleshoot problems, and build relationships with customers so they walk away satisfied after each interaction.

Responsibilities

• Take inbound calls and assist customers with their questions
• Offer solutions to inquiries related to our services
• Keep accurate records of interactions for future reference
• Collaborate with team members to share insights for improvement

Job description

Imagine starting your day helping customers with their queries and ensuring they feel valued and heard. As a Customer Support Executive, youll be right at the heart of our operations in Chennai, taking calls and resolving issues to keep our customers satisfied. Youll get to engage with people every day, making their experience smooth and enjoyable. In this role, you will handle customer inquiries, provide clear information about products and services, and troubleshoot any problems they might face. Your voice will be the friendly sound they rely on when they need assistance. With each call, you will build relationships and ensure customers walk away with a smile.

What you'll do:

• Take inbound calls and assist customers with their questions
• Offer solutions to inquiries related to our services
• Keep accurate records of interactions for future reference
• Collaborate with team members to share insights for improvement

Ready to make a difference one call at a time?