Customer Support Engineer

AYURSMITH WELLNESS (OPC) PRIVATE LIMITED; Anantapuram; On-site; INR 600,000 - 1,000,000; Full time

Job summary

AYURSMITH WELLNESS (OPC) PRIVATE LIMITED seeks an experienced logistics professional to manage end-to-end import/export operations and ensure compliance with international trade laws. You will coordinate shipping, review customs documentation, and negotiate freight terms with suppliers and forwarders to maintain cost-efficient and timely global supply chains.

The role requires strong Incoterms and tariff knowledge, excellent negotiation skills, and proven experience in global logistics and trade

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain, or International Trade.
• Proven work experience in global logistics or trade compliance.
• Strong knowledge of Incoterms, tariffs, and customs rules.
• Excellent negotiation and problem-solving skills.

Responsibilities

• Manage end-to-end import and export operations.
• Coordinate shipping logistics, tracking, and timely delivery.
• Review and approve shipping paperwork and customs documentation.
• Resolve transport disputes, delays, or damaged cargo issues.
• Negotiate freight rates, service terms, and contracts with suppliers and forwarders.

Skills

Negotiation

Problem solving

Compliance knowledge

Incoterms

Education

Bachelor's degree in Business, Logistics, Supply Chain, or International Trade

Tools

SCM Software

Job description

They manage shipping logistics, ensure compliance with global trade laws and customs regulations, negotiate vendor contracts, and handle documentation to maintain cost-effective and timely international supply chain operations

• Manage end-to-end import and export operations

• Ensure strict compliance with international trade laws and customs procedures

• Negotiate freight rates, service terms, and contracts with suppliers and forwarders

• Coordinate shipping logistics, tracking, and timely delivery

• Review and approve shipping paperwork and customs documentation

• Resolve transport disputes, delays, or damaged cargo issues

• Bachelors degree in Business, Logistics, Supply Chain, or International Trade

• Proven work experience in global logistics or trade compliance

• Strong knowledge of Incoterms, tariffs, and customs rules

• Excellent negotiation and problem-solving skills

• Proficiency in supply chain and logistics software [1, 2, 3, 4]