Customer Support / Calling Executives

MaximaTek; Hyderabad; Presencial; INR 268 000 - 335 000; Tempo integral

Resumo da oferta

Maxima Solutions in Hyderabad is hiring two Calling/Customer Support Executives (1 male, 1 female) for full-time night shifts (US hours). Minimum 3 years in customer support or related roles, with strong communication and CRM experience. Salary ₹24,000–₹30,000 per month in India.

Open to candidates from Inside Sales, Telecalling, or Voice Process backgrounds who can handle calls professionally and maintain excellent records.

Qualificações

• Experience in Customer Support, Telecalling, Voice Process, Inside Sales or similar roles.
• Excellent verbal communication and interpersonal skills.
• Comfortable handling high-volume calls with professional conduct.

Responsabilidades

• Handle customer calls and understand requirements to resolve queries.
• Maintain accurate call records and follow up with customers.
• Engage in polite, confident conversations and document outcomes.
• Ensure CRM notes and sheets are updated after each interaction.

Conhecimentos

Verbal communication

Interpersonal skills

Call handling

Problem solving

Active listening

English proficiency

Ferramentas

MS Excel/Google Sheets

Descrição da oferta de emprego

We are hiring 2 Calling / Customer Support Executives – 1 Male & 1 Female for Maxima Solutions, Hyderabad.

Key Requirements:

• Minimum 3 years of experience in Customer Support, Telecalling, Voice Process, Inside Sales, or similar roles.
• Excellent verbal communication and interpersonal skills.
• Strong experience in handling customer calls, understanding requirements, resolving queries, and maintaining professional conversations.
• Should be confident, polite, patient, and comfortable handling high-volume calls.
• Good active listening and problem-solving skills.
• Ability to follow up with customers and maintain proper call records.
• Basic knowledge of MS Excel / Google Sheets and CRM systems is preferred.
• Candidates should have a professional attitude and good command of English.

Open Positions: 2

• 1 Male
• 1 Female

Experience: 3+ Years

Employment: Full-Time

Shift: US (7.30 PM to 4.30 AM)

Salary Budget: ₹24,000 – ₹30,000 per month

Preferred: Candidates from Customer Support / Voice Process / Telecalling / Inside Sales backgrounds with strong communication and calling experience.