Customer Support Associate - UK Voice Process

Nowintern; Kolkata District; On-site; INR 300,000 - 540,000; Full time

Benefits offered by this job

Both-side cab facility

Rotational Shift

Job summary

Nowintern in India is seeking a customer support executive to handle UK customer queries via voice calls and ensure professional communication. The role emphasizes maintaining service quality and updating records while following standard processes.

You will work in rotational shifts, with immediate joining preferred for a quick start. Fluent English and confidence in handling UK customers are essential to succeed in this position, which offers opportunities to develop communication skills in a

Qualifications

• Excellent English fluency, vocabulary and articulation.
• Confident handling UK customers.
• Willing to work in rotational shifts.
• Immediate joiners preferred.

Responsibilities

• Handle UK customer queries via voice calls.
• Resolve issues with clear, accurate & professional communication.
• Maintain customer satisfaction & service quality.
• Update records and follow process guidelines.
• Work in rotational shifts.

Skills

English fluency

UK customer handling

Communication skills

Job description

• Handle UK customer queries via voice calls


• Resolve issues with clear, accurate & professional communication


• Maintain customer satisfaction & service quality


• Update records and follow process guidelines


• Work in rotational shifts

Required Candidate profile

• Excellent English fluency, vocabulary & articulation


• Confident handling UK customers


• Comfortable with rotational shifts


• Immediate joiners preferred

Perks and benefits

• Both-side cab facility


• Rotational Shift