Customer Support Associate

Technotask Business Solutions; Thane; On-site; INR 201,000 - 234,000; Full time

Job summary

Technotask Business Solutions in Thane, Mumbai, is hiring a Customer Care Executive for chat and voice support. Immediate joining. Graduate qualification required; Freshers and experienced candidates may apply. Excellent communication and customer-handling skills are expected. The role offers a 24x7 rotational shift environment.

You will handle queries via voice and chat, provide timely resolutions, and maintain a professional, customer-friendly approach in every interaction.

Qualifications

• Graduate qualification required.
• Freshers or experienced candidates welcome.
• Strong communication and customer-handling skills.
• Willing to work in 24x7 rotational shifts.

Responsibilities

• Handle customer queries through <b>voice and chat support</b>.
• Provide accurate and timely resolutions to customer concerns.
• Maintain a professional and customer-friendly approach during int

Skills

Communication

Customer-handling

Education

Graduate degree

Job description

Position Details

Designation: Customer Care Executive

Process: Customer Support

Role: Chat & Voice Support

Location: Thane, Mumbai

Joining: Immediate

Eligibility

• Qualification: Graduate
• Experience: Freshers & Experienced candidates can apply
• Candidates should have good communication and customer-handling skills
• Candidates must be comfortable working in a 24×7 rotational shift environment

Salary Structure

Candidate CategorySalaryV4₹18,000V5₹21,000

Shift Details

• Shift: 24×7 rotational
• Candidates should be flexible with rotational working hours.
• Weekly off will be as per business/process requirements.

Key Responsibilities

• Handle customer queries through voice and chat support.
• Provide accurate and timely resolutions to customer concerns.
• Maintain a professional and customer-friendly approach during int