Customer Support Executive

Foundever; Navi Mumbai; On-site; INR 279,000 - 324,000; Full time

Job summary

Foundever CRM India Private Limited (formerly Sitel India) in Navi Mumbai is seeking a Customer Support Professional to handle chat conversations with customers. The role requires a proactive problem-solver with strong spoken and written communication, able to thrive in a fast-paced environment.

Fresher positions offer up to ₹25,000 take-home per month, while candidates with 1 year of experience can earn up to ₹29,000 per month.

Qualifications

• Experience in customer service or helpdesk is desired.
• Strong verbal and written communication skills are essential.
• Ability to stay composed and clear in fast-paced environments.

Responsibilities

• Handle customer inquiries via chat.
• Provide accurate information and resolve issues efficiently.

Skills

Customer service

Verbal communication

Written communication

Education

HSC Fresher

Graduation Fresher

Tools

Chat process

Job description

Hi!

We are hiring skilled Customer Support Professional ( Chat Process ) to join our team. This role is ideal for a dedicated problem-solver with a background in customer service who thrives in a fast paced environment.

Salary & Benefits:

• Fresher (Apprentice) - Upto 25k take home per month
• Experience (1yr) - Upto 29k take home per month (Salary non negotiable) Work from office Should be able to work in night shifts Rotational week off Should be able to join immediately

Required Qualification:

• HSC Fresher/Graduated fresher can apply
• 1 year and above of experience in a dedicated role such as Customer Support or Helpdesk..
• Excellent verbal and written communication skills; the ability to maintain composure and clarity

Location:

Foundever CRM India Private Limited (formerly known as Sitel India Private Limited) Unit 1301, 13th Floor, Building no 4, Gigaplex IT Park, TTC Industrial Area, MIDC, Airoli W, Navi Mumbai, Maharashtra - 400708