Customer Success Internship

Extension Technologies; Faridabad District; On-site; INR 167,400 - 279,000; Full time

Job summary

Extension Technologies is seeking an intern to engage with clients, educate them about the platform, and provide tailored application support. The role focuses on building strong client relationships through regular communication and proactive follow-ups.

You will assist with lead generation, onboarding, and renewal reminders, contributing to smooth operations and client satisfaction in a dynamic environment in Haryana, India.

Qualifications

• Ability to communicate with clients effectively.
• Experience in lead generation and client onboarding is a plus.
• Willingness to educate clients about the platform.
• Strong relationship-building and regular follow-up.

Responsibilities

• Interact with clients to ensure smooth operations.
• Educate clients regularly to build ease with the platform.
• Provide application support to clients as per their requirements.
• Develop relationships with clients through regular communication.
• Strategize lead generation and lead conversion.
• Assist with customer onboarding, training, and renewals reminders.

Skills

Client communication

Lead generation

Customer onboarding

Training

Job description

Responsibilities

Selected intern's day-to-day responsibilities include:

• Work on timely interacting with the clients to ensure smooth operations
• Educate clients on a regular basis to develop ease and comfort with the platform
• Provide the application support to the clients as per their requirements
• Develop strong and trustworthy relationships with clients with regular communication
• Strategize lead generation and lead conversion
• Work on customer onboarding, training, and renewals reminder