Customer Support Internship

Extension Technologies; Faridabad District; On-site; INR 350,000 - 650,000; Full time

Job summary

Extension Technologies in India seeks a client operations associate to ensure smooth client operations, educate users on the platform, and provide tailored application support.

You will build strong relationships through regular communication, strategize lead generation and conversions, and manage onboarding, training, and renewal reminders to drive adoption and retention.

Responsibilities

• Interact with clients to ensure smooth operations.
• Educate clients regularly to develop ease and comfort with the platform.
• Provide application support to clients as per their requirements.
• Develop strong and trustworthy relationships with clients through regular communication.
• Strategize lead generation and lead conversion.
• Handle customer onboarding, training, and renewal reminders.

Job description

Responsibilities

• Interact with clients to ensure smooth operations.
• Educate clients regularly to develop ease and comfort with the platform.
• Provide application support to clients as per their requirements.
• Develop strong and trustworthy relationships with clients through regular communication.
• Strategize lead generation and lead conversion.
• Handle customer onboarding, training, and renewal reminders.