Customer Success Executive Tally

Comhard Technologies; Dadri; On-site; INR 102,000 - 122,000; Full time

Job summary

Comhard Technologies in Noida is hiring a Customer Success Executive for our Tally division. Freshers with strong communication and a customer-first mindset are encouraged to apply to manage existing customers and drive renewals and upsell opportunities.

You will be the first point of contact for queries, coordinate with internal teams, and help ensure long-term retention. Training on Tally/accounting software will be provided.

Qualifications

• Freshers with strong communication and a customer-first mindset
• Professional and customer-oriented approach
• Willingness to learn and grow in customer success
• Basic understanding of accounting software preferred (training provided)
• Tally knowledge is a plus, training will be provided

Responsibilities

• Maintain and strengthen relationships with existing customers
• Handle Tally TSS renewals and support
• Identify opportunities for upselling and cross-selling
• Act as the first point of contact for customer queries and resolve issues
• Ensure customer satisfaction and long-term retention
• Coordinate with internal teams when required

Skills

Communication skills

Customer relationship

Interpersonal skills

Education

BBA

B.Com

MBA

Tools

Tally

Job description

Customer Success Executive Tally

Noida 4 Opening(s) Fresher

About Us

We are a leading provider of Cloud Hosting solutions and a certified 5-Star Tally Partner. Our focus is simple: help businesses run smoothly with reliable technology and strong customer support.

Role Overview

We are hiring Customer Success Executives for our Tally division. Your core responsibility will be to manage existing customers, ensure they are satisfied, and identify opportunities for renewals and upgrades. Freshers with strong communication skills and a customer-first mindset are encouraged to apply.

Key Responsibilities

• Maintain and strengthen relationships with existing customers
• Handle Tally TSS (Tally Software Services) renewals and support
• Identify opportunities for upselling and cross-selling
• Act as the first point of contact for customer queries and resolve issues
• Ensure customer satisfaction and long-term retention
• Coordinate with internal teams when required

Requirements

• Freshers interested in customer relationship roles
• Strong communication and interpersonal skills
• Qualification: BBA, B.Com, MBA or related fields
• Professional and customer-oriented approach
• Basic understanding of Tally/accounting software is a plus (training provided)
• Willingness to learn and grow in customer success

Compensation

Stipend: 10,000 per month for 3 months

Post-Internship PPO: CTC 4 LPA

• 2.4 LPA fixed
• 1.6 LPA variable