Customer Success Executive – B2B Sales & Solutions

IQA; Hyderabad; On-site; INR 300,000 - 550,000; Full time

Benefits offered by this job

Night shift allowance

Incentives based on performance

Training and learning opportunities

Exposure to international B2B clients

Career growth in Sales/CS/Presales

Job summary

IQA in Hyderabad is hiring a Customer Success Executive to engage with B2B customers, understand their needs, and present our services. You will build relationships, identify opportunities, and coordinate with the sales team to drive opportunities.

0–3 years is acceptable; training will be provided to learn our offerings. Work from office in US-night shift, with opportunities to grow in sales, business development, and customer success roles across industries like healthcare, pharma, technology,

Qualifications

• 0-3 years of experience in B2B sales, business development, customer success, presales, or lead generation.
• Strong spoken and written English.

Responsibilities

• Talk to potential business customers through phone calls, emails, and LinkedIn.
• Make outbound calls to introduce our company and services.
• Find companies that may need our services and understand their requirements.
• Explain services clearly and ask questions to assess fit.
• Follow up with interested customers and schedule meetings with the sales team.
• Update CRM with customer/prospect information.

Job description

Customer Success Executive - B2B Sales & Solutions

Experience: 0-3 Years

Location: Hyderabad

Shift: US Shift / Night Shift

Work Mode: Work from Office

About the Role

We are looking for a confident and friendly Customer Success Executive to join our team.

Your main job will be to talk to businesses, understand what they need, introduce our services, find new opportunities, and build good relationships with potential customers.

You will mainly work with B2B customers, meaning you will be speaking with companies and business professionals rather than individual consumers.

You don’t need to be an expert in our industry when you join. We will help you understand our services and train you on how to speak with customers.

What You Will Do

• Talk to potential business customers through phone calls, emails, and LinkedIn.
• Make outbound calls to introduce our company and services.
• Find companies that may need our services.
• Speak with the right people in those companies and understand their requirements.
• Explain our services in a simple and professional way.
• Ask the right questions to understand whether a customer is a good fit.
• Follow up with interested customers and keep the conversation going.
• Schedule meetings between interested customers and our sales team.
• Help the sales team with presentations, proposals, and customer discussions.
• Keep customer and prospect information updated in our CRM.
• Work with the Sales and Marketing teams to generate new business opportunities.
• Build long-term professional relationships with potential and existing customers.

Who Can Apply?

We are looking for someone who:

• Has 0-3 years of experience in B2B sales, business development, customer success, presales, lead generation, or a similar role.
• Is comfortable talking to new people over the phone.
• Is willing to make cold calls.
• Has good spoken and written English.
• Can communicate confidently with business professionals.
• Has good follow-up and relationship-building skills.
• Is willing to learn new things.
• Is comfortable working in US/night shifts.
• Has a positive attitude and is willing to work toward targets.

Freshers can also apply if they have strong communication skills, confidence, and an interest in sales and talking to customers.

Good to Have

Experience in any of the following will be an advantage:

• B2B Sales
• Inside Sales
• Business Development
• Customer Success
• Presales
• Lead Generation
• IT/Technology Sales
• Healthcare or Life Sciences Sales

What We Offer

• Competitive night-shift allowance
• Performance-based incentives
• Training and learning opportunities
• Exposure to international B2B customers
• Opportunity to work with companies in healthcare, pharma, technology, data, and AI
• Supportive and friendly work environment
• Career growth opportunities in Sales, Business Development, Customer Success, and Presales
• Opportunity to build a career in B2B sales and customer-facing roles

Why Join Us?

This is more than just a calling job.

You will learn how to find customers, start business conversations, understand customer needs, present solutions, generate sales opportunities, and build professional relationships.

If you are confident, willing to learn, comfortable talking to people, and interested in building a career in B2B sales, we would love to hear from you.