Customer Success Executive

Reboot Xp; New Delhi; On-site; INR 260,000 - 380,000; Full time

Job summary

Reboot Xp in Delhi is hiring a Customer Success Executive to handle B2B customer interactions and ensure timely resolutions. This role focuses on delivering excellent service and building strong client relationships in a dynamic environment.

The position requires a graduate or undergraduate with at least 1 year of inbound support experience and superb communication skills. Rotational shifts from 7 AM to 10 PM, six working days with a rotating weekly off, and cab provided during odd hours are

Qualifications

• Graduate or Undergraduate degree.
• Minimum 1 year inbound customer support experience.
• Excellent communication skills.

Responsibilities

• Handle B2B customer interactions efficiently
• Manage inbound queries and provide timely resolutions
• Maintain strong client relationships
• Collaborate with internal teams for issue resolution

Skills

Inbound support

Communication skills

Client handling

Education

Graduate or Undergraduate

Tools

CRM software

Job description

Are you passionate about customer interaction and looking in contact centre. Join our team as a Customer Success Executive and build your career in a dynamic work environment.

Eligibility Criteria:

Graduate or Undergraduate both can apply

Minimum 1 year of experience in an inbound customer support process Excellent communication skills

Key Responsibilities:

• Handle B2B customer interactions efficiently
• Manage inbound queries and provide timely resolutions
• Maintain strong client relationships
• Ensure high levels of customer satisfaction
• Collaborate with internal teams for issue resolution

Work Details:

Rotational shifts between 7 AM 10 PM

6 days working with rotational week off

One Side Cab available during odd hours